"We work hard and with a lot of passion." - Gufran.

Meet Gufran - Warehouse Training Mentor

What does your role entail?

I help to run welcome events - meeting and engaging with new warehouse employees and work them through their induction when they start. I look after them from this point, giving them training on the job. This is ongoing so I’m there to support them on the warehouse floor.

Is there anything you’re particularly proud of?

We work hard and with a lot of passion. We try to set a really high standard, which has been recognised within the business - we've had Training Mentors from other warehouses and even Directors from other regions visit, to see how we train. We're quite proud of that.

What qualities do you need to do your job?

Good communication is the first rule for trainers. You need to be able to communicate at different levels and adapt to different abilities - sometimes you need to bring the pace up a notch or tone it down a little bit depending on who you  are working with. Patience is an important trait too, as people progress at different speeds. It helps to have a calm personality - and to have a sense of humour as well.

What does the future hold for you?

I'm always looking to move up and I think that our Manager is quite focused on progression within the warehouse. Basically, I’m happily employed but looking to push my own development and move forward.

What words would you use to describe Lidl?

Community. Teamwork. Flexible.