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Ben

"The apprenticeship has been a great journey so far, lots of hard work and hours have gone into it. My biggest learning so far is how to be a better leader using lots of techniques, understanding the business deeper, and the different departments."

 

Meet Ben, Shift Manager, Retail Team Leader Level 3 Apprenticeship

Ben our Shift Manager is studying for the level 3 Retail Team Leader Apprenticeship alongside his role. Read on to find out more about his experience so far: 

How have you found the apprenticeship so far?

It has been a great journey so far, lots of hard work and hours have gone into it.

What has been your biggest learning so far?

How to be a better leader using lots of different techniques, understanding the business deeper and the departments.

How do you use your apprenticeship learnings in your day to day role?

I put all the little things I have learned into practice. For example, how to engage with customers better and active listening/

What are some examples of the off the job training you have completed?

  • Understanding the back office deeper 
  • Spending time helping train up staff in 1 to 1 sessions

What are the three words you would use to describe your apprenticeship journey?

Informative, interactive and engaging.

 

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A career a Lidl less ordinary