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Quality Assurance

Quality Assurance - Hero

This isn’t setting standards. This is exceeding them.

About our team

Our Quality Assurance department are responsible for making sure the products we sell are up to the standards set by the UK government, and exceed them in every way. There are many ways we monitor the quality of our products, including supplier audits, processing customer complaints, product analysis, ensuring food is nutritiously valuable and that our labels accurately report the contents of each package. Our dedicated teams ensure every product that reaches the shelves is the highest possible quality.

What we’re looking for 

Keen attention to detail is essential. We inspect a lot of essential data from the contents and ingredients of each product, to ensure that products are correctly labelled, so concentration and focus is fundamental to every role.
To succeed in this team, you’ll need to thrive in a busy environment and collaborate with a range of internal and external stakeholders to ensure the products are up to our customers’ high standards.

Why join us?

It’s essential that our customers are always delighted by the quality of the products they purchase. In this team, you’ll have a key part to play in ensuring that every bite, chew, sip or slurp is a happy one. It’s also a chance to make a difference to our customer’s health as we analyse our products for sugar, salt and calories, always looking for ways to enhance our products and effectively, improve our customers’ lives.
Across all our teams, our people are engaged and encouraged to share their ideas. You’ll always be looking for ways to optimise operations and developing your technical knowledge so that you can advise on every step of the product journey. Efficiency on our end, means products can get to the shelves faster, so they’re as fresh as possible for the customer. 

Our Quality Assurance team in numbers

Lidl office jobs

9 London buses worth

of sugar removed from ginger nuts!

15kgs

of Christmas pudding labels checked

Testimonial - Teena
Testimonial - Sepide
Testimonial - Kevin

Meet Teena, Quality Assurance Assistant Team Manager

“I enjoy how dynamic the QA team is. The team is quite big with so much technical knowledge and expertise. One day you could be requesting supplier investigation and the other day you could be liaising with labelling team to discuss declaration issue or providing nutritional reports to the quality development team. I enjoy the fact I can play a part in providing safe, quality food to Lidl customers.”

Meet Sepide, Quality Assurance Administrator

“The biggest challenge has been adapting to new quality standards and regulations and communicate the requirements with different stakeholders to ensure we’re all on the same page. However, these challenges have also provided opportunities for learning and growth.”

Meet Kevin, Quality Assurance Administrator

“Our team dynamic is like an orchestra, we work in perfect harmony. We always support each other when it is needed, and at the same time, we work really well with our own responsibilities.”

Benefits

A few of the perks you deserve...

Coins

Competitive pay

We make sure to offer all of our team members competitive pay in return for your hard work.
Piggy Bank

Contributory pension scheme

Our contributory pension scheme is here to support you in saving for the future.
Meškiukas

Market-leading family leave

Peace of mind with Maternity and Adoption Pay, as well as Paternity Pay enhancements.
Discount

10% store discount card

From day one, get 10% off your shopping when you use your discount card at checkout.
Vacation

30-35 days’ holiday

30-35 days’ holiday pro rata, depending on your role and length of service with us.
Sports

Free gym

Enjoy access to our state of the art gym and facilities.
Екипна работа

Long service awards

Celebrating your service with an award, bonus and meal to mark the 10 and 25 years with us.
Travel

Sabbatical

Up to three months, following five years’ service, to do something you’ve always wanted.
Cycle

Cycle To Work scheme

Stay healthy while helping the planet with savings of up to 42% off bikes and cycling accessories.
Sports

Discounted gym

Through Gympass, enjoy discounts on gyms, virtual classes, wellness apps and more.
Icon Health Hand Sign Plus

Wellbeing Centre

Our online platform, filled with everything from managing finances to eating healthier.

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