Apprenticeships

Qualification: Retail Level 2

Duration: 12 months plus 3 month EPA*

Equivalent to: 5 x GCSE passes A* - C

Overview: Suitable for all Customer Assistants (CA) who are looking to develop their career within Lidl. The CA will provide the knowledge and skills to increase talent coming up through the business.

As a valued CA, they’ll have a good understanding of how the business works, using this programme to expand on this. They’ll develop their retail knowledge whilst gaining the essential skills and behaviours that help them be the best they can be.

Key Topics covered:

• The Customer
• Communication Skills
• Personal Development
• Your Business Brand and Reputation
• The Sales Process and Marketing
• The Stock Control and Merchandising Process 
• Working with Technology
• Legislation and Governance in your Organisation
• Working as a Team
• Your Environment Responsibility
• Financial Operations

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach

End-Point Assessment*:

• Planning meeting
• On demand test (60 minutes)
• Retail business project presentation  (30 minutes)
• Professional discussion (60 minutes)

Achievement Grades

• Distinction or Pass

Qualification: Retail Team Leader Level 3

Duration: 13 months plus 3 month EPA*

Equivalent to: 2 x A-Level passes A - C

Overview: Suitable for all ambitious Shift Managers (ShM) who have the potential to develop their career within Lidl. 

ShM will benefit from this programme by beginning to support their own progression towards management responsibilities along with support and engag (missing text)

Key Topics covered:

• Team Development Self and Others
• Customer Communication
• Success: Branding Standards
• Business Success: Leadership
• Competitive Marketing Strategies
• Sales: Product and Service Promotion
• Sales: Principles of Stock Control
• Sales: Commercial Merchandising
• Team Development: Performance
• Technology
• Financial Operations
• Legal, Governance and Inclusion

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach

End-Point Assessment*:

• Planning meeting
• On demand test (60 minutes)
• Retail business project presentation  (30 minutes)
• Professional discussion (60 minutes)

Achievement Grades

• Distinction or Pass

Qualification: Retail Manager Level 4

Duration: 15 months plus 3 month EPA*

Equivalent to: Foundation Degree (one year of a Degree)

Overview: Suitable for ambitious Deputy Store Managers (DSMs) who are looking to develop their career within Lidl.

As a valued DSM, they’ll have a good understanding of how the business works, using this programme to expand on this. On Completion, learners will show excellent leadership skills, in depth knowledge of the current market place and how this affects their organisation. 

Key Topics covered:

• Manage Development of Self and Others
• Customer, Team and Management Communication
•  Strategic Direction
• Manage Brand Reputation
• Lead, Influence and Challenge a Team
• The Marketing Strategy
• Sales, Promotion, Products and Services
• Managing Stock and Merchandising
• Recruit, retain and Develop a Team
• Technology
• Managing Financial Operations
• Manage Legislation, Governance and Inclusion

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach

End-Point Assessment*:

• Planning meeting
• Written exam (2 hours)
• Retail business project presentation  (30 minutes)
• Professional discussion (1 hour)

Achievement Grades

• Distinction or Pass

Qualification: Operations Departmental Manager Level 5

Duration: 15 months plus 3 month EPA*

Equivalent to: Diploma two years of a Degree

Overview: Suitable for ambitious Store Managers (SMs) and Area Managers (AMs) who are looking to development their careers within Lidl. The Operations Departmental Manager Level 5 Apprenticeship cultivates the extend the SMs and AMs knowledge across a range of topics, leading them to more efficiently achieve their operational goals.

On completion of the programme, SMs and AMS will have a refined range of skills supporting them to drive improvements in both individual and business performance.

Key Topics covered:

• Leading Leaders
• Influencing and Communicating
• Recruitment
• Project Management
• Operational Management
• Personal Development
• Performance Management
• Leading Change
• Financial Management

Delivery Method via Lifetime:

• 11 x 2 hour Online Workshop
• 5 x 2 day Skills Development Workshop
• Virtual Coaching Sessions evert 8 weeks
• Virtual Practice Assessment Sessions

End-Point Assessment*:

• Planning meeting
• Knowledge test (30%)
• Structure competency based interview (20%)
• Portfolio of evidence (20%)
• Professional Discussion and review of CPD log (10%)
• Assessment of the Work Based Project, Presentation and Q&A Session (20%)

Achievement Grades

• Distinction or Pass

Qualification: Coaching Professional Level 5

Duration: 15 months plus 3 month EPA*

Equivalent to: Diploma two years of a Degree

Overview: Suitable for ambitious Store Managers (SMs) and Area Managers (AMs) who are looking to development their careers within Lidl. The Professional Coaching programme is for SMs and AMs in a coaching roles who helps individuals identify their goals through engaging with them in meaningful, skilled and authentic sessions.

On completion, SMs and AMs will use enhanced listening and questioning skills to increase individuals’ and teams’ self-awareness, enabling them to evaluation their own and others strengths and development areas.

Key Topics covered:

• Your Positive Impact
• What is Coaching
• The Mind Wonder
• Reflections
• Structuring Sessions
• Budding Emotions
• Communication Counts
• Awareness and Interventions
• Emerging in Cultures and High Values
• Leading Coaching Outcomes

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach
• Webinars
• Coaching triad sessions

End-Point Assessment*:

• Planning meeting
• Observation with Q&A
• Interview support by portfolio of evidence
• Knowledge test

Achievement Grades

• Distinction or Pass

Qualification: HR Support Level 3

Duration: 12 months plus 3 month EPA*

Equivalent to: 2 x A-Level passes A - C

Overview: Suitable for HR Administrators and Officers who deliver front line support to managers and employees. On completion, delegates will have developed a clear understanding of the business situation through appropriate questions and active listening, and will be able to apply HR legislation, policies and procedures relevant to their role. They will be able to provide advice and guidance that are appropriate to the business context whilst building the skills of managers in dealing with HR matters.

Key Topics covered:

• Personal Development
• Effective People Professionals
• Your Role in the Organisation
• People Analytics
• Employee Relations
• Business Partnering
• Career Development

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach
• Virtual learning platform

End-Point Assessment*:

• Planning meeting
• Consultative project
• Professional discussion

Achievement Grades

• Distinction or Pass

Qualification: HR Partner Level 5

Duration: 18 months plus 3 month EPA*

Equivalent to: Diploma two years of a Degree

Overview: Suitable for people professionals who are involved in providing solutions to people challenges within a business, giving advice to managers and other about HR matters. On completion, they’ll be able to demonstrate a range of excellent ‘People Professional’ knowledge, skills and behaviours.

Key Topics covered:

• Professional Behaviours & Valuing People
• Organisational Performance & Culture in Practice
• Talent Management and Workforce Planning
• Evidence-based Practice
• Employment Relationship Management
• Reward for Performance and Contribution
• 1 CIPD unit option; Specialist Employment Law, Learning and Development Essentials, Advances in Digital Learning and Development, People Management in an International Context, Diversity and Inclusion, Leadership and Management Development, Well-being at Work

Delivery Method via Lifetime:

• 1-2-1 face-to-face and virtual learning sessions with your Lifetime Learning Coach
• Virtual learning platform
• Webinars

End-Point Assessment*:

• Planning meeting
• Consultative project (5000 words) 
• Professional discussion (60-75 minutes)

Achievement Grades

• Distinction or Pass