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Customs Assistant Team Manager

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£41,800 up to £51,700*

*Includes additional 10% London Weighting


Head Office {amount} miles away
Lidl House, 14 Kingston Road, Surbiton
KT5 9NU London


Full Time

Experience Level


Employment Area


Reference Number



£41,800 up to £51,700 per annum* | 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

Just like you.

Working at the heart of Lidl’s Customs & Import team, you’ll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl’s millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we’re looking for a Customs Assistant Team Manager to join us!

The core purpose of this exciting new role is to ensure the high quality and compliance of Lidl’s customs activity. With your extensive customs knowledge, you’ll be contributing to compliance processes and protecting Lidl from compliance risk. As well as being a specialist within customs compliance, you’ll also be managing a team of up to 4 people Your input as a team player and customs professional, will have a direct impact on our operations, stores, and millions of customers.

This a fast paced, dynamic position where you’ll need to take a both an analytical and pragmatic approach to helping us solve problems to ensure our supply chain stays best in class. 

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be a diverse, secure and fast-growing business, so we’ll make sure you have access to the right training and real opportunities to build your career as well.

What you'll do

  • Managing a team of specialist’s day to day including delegation and workload management
  • Training and coaching members of the compliance and audit team
  • Overseeing the processes of customs compliance and audit  to  adhere to trade rules and regulations to ensure goods are imported and processed correctly.
  • Building import data reports and dashboards
  • Checking, reviewing, and analysing import data trade sets
  • Identifying areas of development and optimising processes and report out on trends, areas of concern and improvement opportunities.
  • Building relationships with internal and external stakeholders and advising on customs compliance and audit related issues

What you'll need

  • Experience in Customs Compliance and Trade Compliance
  • Technical understanding of import data analysis, including the use and application of customs compliance process.
  • Level 4+ Certificate in Customs Compliance, or other applicable customs and trade certifications and diploma, preferred.
  • Detailed knowledge and experience working with customs import data, and post-clearance audits,  
  • Strong knowledge and experience of the UK/EU customs legislation and import process and requirements. Excise knowledge desirable for this role.
  • Strong leadership skills with the proven ability to manage and develop a team
  • Analytical mind-set with the ability to analyse large data sets and build dashboards 
  • Advanced user of Microsoft Excel   
  • Excellent organisational skills with the ability to use their own initiative
  • Highly focused and accurate with an uncompromising eye for detail
  • Ability to accommodate last minute requests with ease and efficiency

What you'll receive

  • 30 days holiday (pro rata)
  • 10% in-store discount
  • Enhanced family leave
  • Pension scheme
  • Plus, more of the perks you deserve

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment

*Includes 10% non-contractual London Weighting

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Support with your application

If you have a medical condition / disability /learning difficulty that you feel may impact your application, we can help. Visit our FAQ page for more information.