Lidl GB Retail Careers
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  • 14.02.2019
  • Customs & Import
  • Head Office Wimbledon, London

Customs Administrator - Full Time - Wimbledon, South West London

Lidl is a multi-national company with stores in 29 countries worldwide. Within the UK, we source lots of our products locally but to make sure we offer our customers the highest quality products at the lowest prices, there are lots of products we have to import too. There are a variety of processes to follow and documents required to bring products into the UK, and this will become even more challenging when the UK leaves the EU next year. We are now expanding our Customs team and hiring several Customs Administrators who will help ensure our imported products get onto the shelves in the UK by troubleshooting and connecting with suppliers and departments in all areas of the process.

What will you do?

What will you do?

In this exciting, fast paced role, you’ll be liaising with our customs broker when there are discrepancies or problems with our customs declarations. Your role is to creatively find solutions to a range of problems which might involve contacting our suppliers or our international Head Office in Germany, tracking problem shipments or reviewing contracts. You’ll need to find the right solution for each problem and feed back to our  back to the broker to keep our fast paced and dynamic supply chain running smoothly!

You’ll be dealing with a high volume of tasks where you’ll need to prioritise and connect with people across a variety of internal departments and external parties.

The working hours for this role may vary. Your contract will be for 40 hours per week, but this could be daytime hours (around 8am-5pm including 1 hour lunch) or there may be the possibility of an 'evening shift' where you will work up until around 9pm.


What will you need?

What will you need?
  • Experience working with different document types, paperwork and invoices
  • Background within logistics, supply chain, transport or customs is extremely advantageous
  • Able to build relationships with other departments and contacts at third parties
  • Able to juggle multiple tasks at any one time and to work under pressure
  • Excellent organisation skills and the ability to prioritise
  • Enjoys problem solving and overcoming challenges
  • Comfortable working with systems and databases
  • Experience in following processes and making sure tasks are completed correctly
  • Strong influencing, persuasion and interpersonal skills
  • Experience working as part of a team and proven ability to collaborate with others

What do we offer?

What do we offer?
  • Earn from £22,000 up to £29,000 dependent on experience
  • An additional 10% of your annual salary as a non-contractual London weighting benefit
  • 30 days' holiday per annum pro rata (including Bank Holidays)
  • A contributory pension scheme
  • 10% discount on Lidl products in all stores throughout the UK
  • Access to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more)
  • 3 months of extensive initial training as well as ongoing development


Click "Apply Now" to navigate to our online application form. Please ensure you attach your CV and covering letter.

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