Lidl UK Retail Careers


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Tomas genuinely enjoys his role as an Assistant Team Manager in the warehouse. Why? Because of the fantastic opportunities to continue learning and progress his career.

What’s your job title and what does your role entail?

I’m an Assistant Team Manager (ATM) in selection within the warehouse. There are three main areas in the warehouse, and selection is where we receive an order from a store and then we have to complete that order by selecting everything from the warehouse. I start every day by briefing my team on the daily issues, so they understand what’s expected of them. Then, throughout the week we review the performance by monitoring everyone in their jobs, as well as checking the quantity of what comes in and checking allocation within the stocking team. I’ll plan rotas and holidays, review the quality of products and have performance meetings with my team.

What were you doing before this role?

I joined Lidl as an operator and I did that role for around six months before I progressed into a charge hand role, which is very similar to the ATM role, it involves running the department and doing some of what I’m doing now. Lidl is very good at training you, so when I first started the job I spent lots of time with the ATMs and senior ATMs, taking me through the role to show me how all the systems work and they invested a lot of time in me.  It’s great that they listen to you, so if you feel you’re lacking in an area or would like some more knowledge you’ll get additional training.

What do you think makes a good Assistant Team Manager?

You need to be analytical, well organised and a people person because you’re working with a big team of around 40 people. You need to be patient, able to prioritise and a good multi-tasker, with excellent attention to detail and quality.

What are your future goals and career ambitions?

I’d like to become a trainee team manager and possibly a team manager in the future, that’s one of my goals. I need to gain more experience for that and then there’ll be an assessment to take as well, so if I pass those assessments then I know that I’m ready and able to do the role.

What’s been your biggest challenge?

Earlier this year, all the ATMs took part in an assessment to identify any development we could benefit from. There was a role specific assessment which was really challenging but it showed that I’ve progressed which was fantastic.

And what’s been your proudest moment?

My biggest achievement was when I started as a charge hand and I was put in charge of all the training for the new employees. My first training session had about 22 people and I’d never done anything like it before – I was so proud of myself for overcoming my fear of talking to such large groups and delivering a great session.

Why do you enjoy working at Lidl?

I’ve been with the company almost four years and progressed pretty swiftly, but that’s why I stay here – there’s so much potential for career progression! The company is growing fast and there are so many opportunities within the business. One really good thing about Lidl is that they always offer opportunities to people within the company first, which is fantastic.

How would you describe Lidl in four words?

Fair, stable, responsible, innovative.